DM-XIO-DIR-160 - Crashed after firmware update #crestron #nvx #xio


 

Hi, 

DM-XIO-DIR-160 stopped working after trying to upgrade from ver. 2.0001.0041 to 4.0.121

It said Firmware completed, pressed ok and it showed 50min remaining, after that it stopped working.
When entering IP, it shows the new icon but does not load propely.
I still manage to ping the XIO ip, but unable to log on to it. also when connecting network cable to other ports, it retrive new ip, but still unable to log on. 

Contacted True Blue support and they told me to do the 169.254.x.x 

But Crestron Discovery tool unable to discover it. Connected network cable to all 5 ports without luck

- Tried to remove the power for more then 1 hour and reconnect to it, issue remains the same
- Pressed Hard reset, issue remains the same
- Manual says that if xio fails with firmware upgrade, it will start a auto recovery, but it have gone more then 2x 12 hours without any changes. 

Have upgraded 3 others xio and it all went fine, but now i got two xio-160 that is not working :x

Anyone got any tips? 
As far as i know, only connected with network cable and log on via web interface is the only way? 

Thanks!