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Crestron Go on iOS, any way to keep connection active

 

clients are impatient
tap screen, nothing happens, tap again, finally wakes up & back to project select
is there any way to keep the connection active?
i know battery life will suffer
 

Back in the days of the original app we would have an oscillator set at .5s trigger an input. This for some reason would keep the socket alive. I would if this would work for three newer app in this situation.
 

We desperately need to have a fix for this
connection times are getting slower and slower.
many customers now increasingly frustrated with connection times by the time they wake the app up to pause something, gone the moment has passed.
I have tried loading file direct to phone, turning off check for update all to no avail.
 
Please Crestron help with this, also while we are at it a server so we no longer need to port forward.
 

Do you have the iPad set to go to sleep? Did you try turning off the sleep and leave the screen on and make the customer manually turn it off when done? Yea not great for battery life but the device should stay on and connected. 
 
This is one of the reasons why I always tell our sales team NOT to sell an iPad/phone as a control device for a video room. Its always an issue. 
 

Regarding the play/pause FOR RESI...the older Crestron app for Android (not Go) supported notification widget buttons. It was so convinient there, I had play/pause, prev/next and volume contol, 6 buttons I believe. The app didn't have to be in the foreground for this to work.
 
Now that iOS supports widgets, I wonder if there is automation app that you can create custom widget with a few buttons, and simply have a UDP packet sent to crestron. Programmatically/SIMPL change what source/room the widget control, based on last selection in the Crestron app for that IPID.
 
 

Just for big picture perspective, since Crestron fully supports talking TCP/UDP over the network, nothing stops anyone from leveraging that capability to just talk to Crestron by developing native iOS apps using Xcode and the Apple Developer Program ($99/yr) and then following Apple's workflow for "ad hoc distribution".

By "ad hoc distribution", I mean the workflow where you're not publishing to the App Store, but instead, collecting the UDID (device identifier) of the specific iOS devices you want to load to (Apple limits each standard developer account to 100 such devices) and then pushing the app directly to phones via a provisioning profile.  If this works so well for you that 100 devices isn't enough, Apple's $299 Enterprise program is the next level up, and cuts out the provisioning profile step, in favor of a slicker "enterprise distribution" system.

I don't think Crestron will be the least bit unhappy if more Crestron gear gets sold to happy clients who are using it whichever way they want.

With a native iOS app you can support all the widgets and other OS-specific functionality you want.  Sure, it's a custom baked solution per client, and off the beaten path compared to using the standard Crestron tools.  But again, Crestron fully supports native TCP/UDP communication, and that includes to native homemade iOS clients you make in-house, for which there's absolutely no question as to whether widgets or other iOS functionality will be available.  And ChatGPT has plenty of access to Swift code to have trained on, and can babystep programmers whose experience is something other than iOS into pivoting their existing knowledge and experience onto iOS.

Food for thought!!

On Wed, Dec 18, 2024 at 7:02 AM ZS via groups.io <zac.sparrow=gmx.com@groups.io> wrote:
Regarding the play/pause FOR RESI...the older Crestron app for Android (not Go) supported notification widget buttons. It was so convinient there, I had play/pause, prev/next and volume contol, 6 buttons I believe. The app didn't have to be in the foreground for this to work.
 
Now that iOS supports widgets, I wonder if there is automation app that you can create custom widget with a few buttons, and simply have a UDP packet sent to crestron. Programmatically/SIMPL change what source/room the widget control, based on last selection in the Crestron app for that IPID.
 

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