Re: Alexa Voice Commands Not Working



I don't completely recall, I just dug around until I found a button that re-enabled it. I still don't know what causes it to disable itself, but it has happened several times since then, and the client was able to turn it back on himself. 

If you discover a permanent solution please let us know, thanks. 


From: crestron@groups.io <crestron@groups.io> on behalf of jbasen via groups.io <jay.m.basen@...>
Sent: Monday, December 16, 2024 3:11:37 PM
To: crestron@groups.io <crestron@groups.io>
Subject: Re: [crestron] Alexa Voice Commands Not Working
 
Thanks Gary!  You are right.  I just played with the skill and now it is
telling me that the Crestron Home Automation skill isn't enabled.  What
process do you use to re-enable it.  I didn't see that as an option in
the Alexa app on my iPad.

Thanks again

Jay

On 12/16/2024 2:00 PM, Gary Miller via groups.io wrote:
> I have a system where the skill in the Alexa app keeps becoming
> unenabled, re-enabling it fixes it until it happens again.
>
>
>
> On 12/16/2024 2:39 PM, jbasen via groups.io wrote:
>> I've had Alexa voice commands to control my Crestron system set up
>> ever since Crestron released the drivers for it.  Suddenly control of
>> Crestron lights, etc. from the Alexa app, Echo Show devices, and
>> through voice commands has stopped working.  When I look at the
>> Crestron skill in the Alexa app, it says that the skill is "linked".
>>
>> Any hints / ideas on getting this working again would be greatly
>> appreciated.  I'm really trying to avoid deleting everything and
>> re-establishing all devices.  I have a lot of Crestron device control
>> commands wrapped in Alexa routines and I know those would all be
>> broken if Alexa thought all the Crestron devices were deleted.
>>
>> Thanks in advance for the help
>>
>> Jay
>>
>>
>>
>>
>>
>>
>
>
>
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>





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