On Thu, Apr 9, 2020 at 12:21 PM, Kent Lantaff wrote:
Thanks but at the bottom of this member's page there is no Confirm button.
You must have a Basic group. Only Premium and above can confirm members without their intervention.
The buttons displayed are Save/ Send message/ Remove/ Ban/ Send Confirmation Email
Check the box next to the person with the NC bade and select Send Confirmation Email from the Actions menu. The subscriber will have to respond to this email to remove the badge.
Bruce
Check out the new groups.io Help Center
See also the groups.io Owners Manual