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cover photo

kristin zimmer 2
 

Hi there.

Re the Owner’s Manual instructions on changing the cover photo: there is no Browse button on the Cover Photo page. There is a button called “choose file” but it is not active.

What should I do?

Kristin Z
 

On Wed, Dec 2, 2020 at 07:13 PM, kristin zimmer 2 wrote:
there is no Browse button on the Cover Photo page. There is a button called “choose file” but it is not active.
I don't think you're on the right page.  It should be https://groups.io/g/GROUPNAME/coverphoto where you replace GROUPNAME with the name of your group.  All of mine show the Browse button.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki
kristin zimmer 2
 

Duane, the link you provide takes me to the page I’ve been on. I am in Admin/Settings/Cover photo. I have not been able to replace the stock groups.io elephant photo because the “choose file” button is not active. The “Set Cover Photo” button is active, but it needs a file to set. Here is the screen shot. I’m using a MacBook; is this a problem?



On Dec 3, 2020, at 8:34 AM, Duane <txpigeon@...> wrote:

On Wed, Dec 2, 2020 at 07:13 PM, kristin zimmer 2 wrote:
there is no Browse button on the Cover Photo page. There is a button called “choose file” but it is not active.
I don't think you're on the right page.  It should be https://groups.io/g/GROUPNAME/coverphoto where you replace GROUPNAME with the name of your group.  All of mine show the Browse button.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki

 

On Thu, Dec 3, 2020 at 07:45 AM, kristin zimmer 2 wrote:
I have not been able to replace the stock groups.io elephant photo because the “choose file” button is not active. The “Set Cover Photo” button is active, but it needs a file to set. Here is the screen shot. I’m using a MacBook; is this a problem?
Hmm, I'm not sure what's going on.  The screenshot shows that you're owner, so you should be able to change it.  I'm not familiar with Mac, but that shouldn't make any difference.  Looking at other recently created groups, some of them have changed the cover photo, so I don't think it's a limit of a Basic/free group.  I don't know why you would see Choose File instead of Browse.  You may have found a bug.  You'd need to report that on the beta group.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki
 

On Thu, Dec 3, 2020 at 08:45 AM, kristin zimmer 2 wrote:
Duane, the link you provide takes me to the page I’ve been on. I am in Admin/Settings/Cover photo. I have not been able to replace the stock groups.io elephant photo because the “choose file” button is not active.
I don't recall ever seeing a Browse button here. The Choose File button may appear to be inactive, but it's not. Have you tried clicking on it?

Regards,
Bruce
 

> I don't recall ever seeing a Browse button here.

I see a Browse button. This is in Firefox on Windows 10.



- Nina
 

On Thu, Dec 3, 2020 at 10:45 AM, Nina E wrote:
I see a Browse button. This is in Firefox on Windows 10.
That's strange. In every one of my groups, it says Choose Photo. See Kirstin's screenshot.

Maybe it only says Browse if you've never set one before?

Bruce
 

I’ve set a cover photo in another group and the button still says Browse. Maybe it’s a Mac vs. Windows thing? I’ll check with Mark so I can ensure that the documentation is accurate.

 

- Nina

 

From: Group_Help@groups.io <Group_Help@groups.io> On Behalf Of Bruce Bowman
Sent: Thursday, December 3, 2020 11:30 AM
To: Group_Help@groups.io
Subject: Re: [Group_Help] cover photo

 

On Thu, Dec 3, 2020 at 10:45 AM, Nina E wrote:

I see a Browse button. This is in Firefox on Windows 10.

That's strange. In every one of my groups, it says Choose Photo. See Kirstin's screenshot.

Maybe it only says Browse if you've never set one before?

Bruce

 

On Thu, Dec 3, 2020 at 10:30 AM, Bruce Bowman wrote:
Maybe it only says Browse if you've never set one before?
No, on Win/FF it always says Browse, whether there's one set or not.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: https://groups.io/g/GroupManagersForum/wiki
 

On Thu, Dec 3, 2020 at 11:57 AM, Duane wrote:
No, on Win/FF it always says Browse, whether there's one set or not.
You guys are blowing my mind. 

I get a "Choose File" button, just like Kristin. See screenshot below. 

This occurs in both Edge and Chrome. I have not loaded Firefox on my PC (yet).

Bruce
Thomas Grundberg
 

2020-12-03 kl 20:22 skrev Bruce Bowman:

I get a "Choose File" button, just like Kristin. See screenshot below. 

Me too, although with “Välj fil” as the equivalent in Swedish.

--
Thomas
kristin zimmer 2
 

you all are blowing my mind, too (with your helpfulness)!
I didn’t mention that I’m using Safari, just in case that matters.
-Kristin

On Dec 3, 2020, at 2:31 PM, Thomas Grundberg <thomas@...> wrote:

2020-12-03 kl 20:22 skrev Bruce Bowman:

I get a "Choose File" button, just like Kristin. See screenshot below. 

Me too, although with “Välj fil” as the equivalent in Swedish.

<choose.png>

--
Thomas

<choose.png>
 

On Thu, Dec 3, 2020 at 11:22 AM, Bruce Bowman wrote:
On Thu, Dec 3, 2020 at 11:57 AM, Duane wrote:
No, on Win/FF it always says Browse, whether there's one set or not.
You guys are blowing my mind. 

I get a "Choose File" button, just like Kristin. See screenshot below. 

This occurs in both Edge and Chrome. I have not loaded Firefox on my PC (yet).

Bruce
I'm using MacOS Catalina 10.15.7. When I view the Cover Photo & Icon controls using  Firefox 83.0, "Browse" is displayed. When I use Chrome Version 87.0.4280.88, Cover Photo and Icon controls both display "Choose File."

Robert R.
 

I just looked at one of my groups in Edge (on Windows 10), and sure enough, the button there is labeled Choose File (!). So maybe the Browse label is just in Firefox?

 

I’ve sent all this info to Mark.

 

- Nina

 

From: Group_Help@groups.io <Group_Help@groups.io> On Behalf Of Bruce Bowman
Sent: Thursday, December 3, 2020 2:22 PM
To: Group_Help@groups.io
Subject: Re: [Group_Help] cover photo

 

On Thu, Dec 3, 2020 at 11:57 AM, Duane wrote:

No, on Win/FF it always says Browse, whether there's one set or not.

You guys are blowing my mind. 

I get a "Choose File" button, just like Kristin. See screenshot below. 

This occurs in both Edge and Chrome. I have not loaded Firefox on my PC (yet).

Bruce
 

So according to Mark, the button label for selecting a file on the cover photo settings page is set by the browser (he was actually unaware that it was different in Firefox). Apparently changing the button label for Firefox to match other browsers would require a fairly substantial effort, so I'll update the Owners Manual to mention that the button could be called "Choose File" or "Browse" depending on the web browser.

- Nina
kristin zimmer 2
 

Good info. However the problem is that the “upload file” button (in Safari) is not functional.
-Kristin


On Dec 4, 2020, at 10:24 AM, Nina E <nina.eppes@...> wrote:

So according to Mark, the button label for selecting a file on the cover photo settings page is set by the browser (he was actually unaware that it was different in Firefox). Apparently changing the button label for Firefox to match other browsers would require a fairly substantial effort, so I'll update the Owners Manual to mention that the button could be called "Choose File" or "Browse" depending on the web browser.

- Nina

kristin zimmer 2
 

sorry, the “Choose file” button

On Dec 4, 2020, at 11:03 AM, kristin zimmer 2 via groups.io <kz.healing.song@...> wrote:

Good info. However the problem is that the “upload file” button (in Safari) is not functional.
-Kristin


On Dec 4, 2020, at 10:24 AM, Nina E <nina.eppes@...> wrote:

So according to Mark, the button label for selecting a file on the cover photo settings page is set by the browser (he was actually unaware that it was different in Firefox). Apparently changing the button label for Firefox to match other browsers would require a fairly substantial effort, so I'll update the Owners Manual to mention that the button could be called "Choose File" or "Browse" depending on the web browser.

- Nina
 


 The non-functioning button probably needs to be reported as a bug in the Beta group: https://beta.groups.io/g/main/topics

- Nina


On Fri, Dec 4, 2020 at 11:04 AM, kristin zimmer 2 wrote:
sorry, the “Choose file” button

On Dec 4, 2020, at 11:03 AM, kristin zimmer 2 via groups.io <kz.healing.song@...> wrote:

Good info. However the problem is that the “upload file” button (in Safari) is not functional.
-Kristin
kristin zimmer 2
 

Nina, do I have to join this beta group to report the bug?

On Dec 4, 2020, at 11:22 AM, Nina E <nina.eppes@...> wrote:


 The non-functioning button probably needs to be reported as a bug in the Beta group: https://beta.groups.io/g/main/topics

- Nina

On Fri, Dec 4, 2020 at 11:04 AM, kristin zimmer 2 wrote:
sorry, the “Choose file” button

On Dec 4, 2020, at 11:03 AM, kristin zimmer 2 via groups.io <kz.healing.song@...> wrote:

Good info. However the problem is that the “upload file” button (in Safari) is not functional.
-Kristin
 

Yes (as far as I know).

 

- Nina

 

From: Group_Help@groups.io <Group_Help@groups.io> On Behalf Of kristin zimmer 2
Sent: Friday, December 4, 2020 3:08 PM
To: Group_Help@groups.io
Subject: Re: [Group_Help] cover photo

 

Nina, do I have to join this beta group to report the bug?



On Dec 4, 2020, at 11:22 AM, Nina E <nina.eppes@...> wrote:

 


 The non-functioning button probably needs to be reported as a bug in the Beta group: https://beta.groups.io/g/main/topics

- Nina

On Fri, Dec 4, 2020 at 11:04 AM, kristin zimmer 2 wrote:

sorry, the “Choose file” button

 

On Dec 4, 2020, at 11:03 AM, kristin zimmer 2 via groups.io <kz.healing.song@...> wrote:

 

Good info. However the problem is that the “upload file” button (in Safari) is not functional.

-Kristin

 

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