NVX Crashing Processor #cp4 #nvx #cp3


 
Змінено

Working on a deployment with 100+ NVX devices on a single domain, NVX Director, Extreme Switches in star topology, and a Pro3. Had an issue where the processor was crashing after a reboot. 

Solved the issue, but in case anyone else runs into this problem, check out the following Crestron support article https://support.crestron.com/app/answers/detail/a_id/1000315

It was really great that in multiple calls with True Blue, this was never mentioned. Just happened to find it on our own. 

Hope this helps somebody else.

[Edited by moderator to remove content that is not available without dealer access]
  •  
 


 

Were you using the control subnet of the PRO3?


 

Yeah. Using the control subnet to hand out DHCP to all the cards. Single VLAN. 



Yes, that is an important article. When troubleshooting it's often helpful to start at the device's Answer Index. https://support.crestron.com/app/answers/detail/a_id/1001202 

Please remember that OLH articles with "Privileged" or "Dealer/CSP" access level are intended to be accessed at support.crestron.com (by those with Dealer or Partner level access).

You can link to them in forums, but Crestron asks that their contents generally shouldn't be shared publicly like this - otherwise they would have been set to "Everyone" access level.