Thanks.  The only option I'm seeing is to disable the skill and then re-enable it.  I know if I do that all my linked Crestron devices will go away and have to be rediscovered.  This will delete all devices from my routines and I'll have to manually fix all that.  But, first I'm going to have to document what devices are triggered in each routine.  What a mess.

If this happens again, I'm going to drop the Crestron skill and just do everything through my Hubitat.  I've never heard of anyone having a problem with the Hubitat Alexa Skill and I already use it for triggering announcements and other actions on Alexa devices.

All that is required is to create a virtual switch on the Hubitat, have the Alexa routine turn the virtual switch on/off and my Crestron Hubitat driver will allow that action to be seen by the Crestron processor.

Thanks again

Jay

On 12/16/2024 2:27 PM, Gary Miller via groups.io wrote:

I don't completely recall, I just dug around until I found a button that re-enabled it. I still don't know what causes it to disable itself, but it has happened several times since then, and the client was able to turn it back on himself. 

If you discover a permanent solution please let us know, thanks. 

Get Outlook for Android

---

From: crestron@groups.io <crestron@groups.io> on behalf of jbasen via groups.io <jay.m.basen@...>
Sent: Monday, December 16, 2024 3:11:37 PM
To: crestron@groups.io <crestron@groups.io>
Subject: Re: [crestron] Alexa Voice Commands Not Working

 

Thanks Gary!  You are right.  I just played with the skill and now it is
telling me that the Crestron Home Automation skill isn't enabled.  What
process do you use to re-enable it.  I didn't see that as an option in
the Alexa app on my iPad.

Thanks again

Jay

On 12/16/2024 2:00 PM, Gary Miller via groups.io wrote:
> I have a system where the skill in the Alexa app keeps becoming
> unenabled, re-enabling it fixes it until it happens again.
>
>
>
> On 12/16/2024 2:39 PM, jbasen via groups.io wrote:
>> I've had Alexa voice commands to control my Crestron system set up
>> ever since Crestron released the drivers for it.  Suddenly control of
>> Crestron lights, etc. from the Alexa app, Echo Show devices, and
>> through voice commands has stopped working.  When I look at the
>> Crestron skill in the Alexa app, it says that the skill is "linked".
>>
>> Any hints / ideas on getting this working again would be greatly
>> appreciated.  I'm really trying to avoid deleting everything and
>> re-establishing all devices.  I have a lot of Crestron device control
>> commands wrapped in Alexa routines and I know those would all be
>> broken if Alexa thought all the Crestron devices were deleted.
>>
>> Thanks in advance for the help
>>
>> Jay
>>
>>
>>
>>
>>
>>
>
>
>
>
>

I don't completely recall, I just dug around until I found a button that re-enabled it. I still don't know what causes it to disable itself, but it has happened several times since then, and the client was able to turn it back on himself. 

If you discover a permanent solution please let us know, thanks. 

Get Outlook for Android

---

From: crestron@groups.io <crestron@groups.io> on behalf of jbasen via groups.io <jay.m.basen@...>
Sent: Monday, December 16, 2024 3:11:37 PM
To: crestron@groups.io <crestron@groups.io>
Subject: Re: [crestron] Alexa Voice Commands Not Working

 

Thanks Gary!  You are right.  I just played with the skill and now it is
telling me that the Crestron Home Automation skill isn't enabled.  What
process do you use to re-enable it.  I didn't see that as an option in
the Alexa app on my iPad.

Thanks again

Jay

On 12/16/2024 2:00 PM, Gary Miller via groups.io wrote:
> I have a system where the skill in the Alexa app keeps becoming
> unenabled, re-enabling it fixes it until it happens again.
>
>
>
> On 12/16/2024 2:39 PM, jbasen via groups.io wrote:
>> I've had Alexa voice commands to control my Crestron system set up
>> ever since Crestron released the drivers for it.  Suddenly control of
>> Crestron lights, etc. from the Alexa app, Echo Show devices, and
>> through voice commands has stopped working.  When I look at the
>> Crestron skill in the Alexa app, it says that the skill is "linked".
>>
>> Any hints / ideas on getting this working again would be greatly
>> appreciated.  I'm really trying to avoid deleting everything and
>> re-establishing all devices.  I have a lot of Crestron device control
>> commands wrapped in Alexa routines and I know those would all be
>> broken if Alexa thought all the Crestron devices were deleted.
>>
>> Thanks in advance for the help
>>
>> Jay
>>
>>
>>
>>
>>
>>
>
>
>
>
>

I have a system where the skill in the Alexa app keeps becoming unenabled, re-enabling it fixes it until it happens again.



On 12/16/2024 2:39 PM, jbasen via groups.io wrote:

I've had Alexa voice commands to control my Crestron system set up ever since Crestron released the drivers for it.  Suddenly control of Crestron lights, etc. from the Alexa app, Echo Show devices, and through voice commands has stopped working.  When I look at the Crestron skill in the Alexa app, it says that the skill is "linked".

Any hints / ideas on getting this working again would be greatly appreciated.  I'm really trying to avoid deleting everything and re-establishing all devices.  I have a lot of Crestron device control commands wrapped in Alexa routines and I know those would all be broken if Alexa thought all the Crestron devices were deleted.

Thanks in advance for the help

Jay

I've had Alexa voice commands to control my Crestron system set up ever since Crestron released the drivers for it.  Suddenly control of Crestron lights, etc. from the Alexa app, Echo Show devices, and through voice commands has stopped working.  When I look at the Crestron skill in the Alexa app, it says that the skill is "linked".

Any hints / ideas on getting this working again would be greatly appreciated.  I'm really trying to avoid deleting everything and re-establishing all devices.  I have a lot of Crestron device control commands wrapped in Alexa routines and I know those would all be broken if Alexa thought all the Crestron devices were deleted.

Thanks in advance for the help

Jay

On 17 Dec 2024, at 00:30, Lincoln King-Cliby via groups.io <lincoln@...> wrote:



The 3- and 4- series apply DST (Summer/Winter Time) based on the selected/configured timezone.

 

The 2-series have no intrinsic concept of time zones but can configure DST (from among ‘none’, ‘US’, ‘southern hemisphere’, ‘European’, ‘Egypt’, or ‘Australian Eastern’) based on a parameter on the CLOCK or CLOCK2 symbol) and the offset from UTC needs to ne handled internally by the clock sync module because as Palul noted NTP provides only UTC

 

I didn’t think the XGEN supported DST but if you drop a CLOCK symbol in the program the parameter is there (with the help entry for it stating that the parameter is not supported on the XGEN) so… But how many XGENs are still running around out there? (Probably more than a few).

 

And of course its probably not important to note that there’s at least three widely understood ‘time’ protocols: NTP, SNTP, and DAYTIME.

 

DAYTIME provides the date/time in a loosely defined plain-text format that is really easy to parse against a single server but because the format is loosely defined parsing it can fall apart easily as various OSes have slightly different implementations with no clear indication other than looking at what the returned value is and guessing how its formatted.

 

SNTP and NTP both provide the same data from the server in a very predictable format that is not at all human readable. The only difference between SNTP and NTP is on the client side with the S standing for simple. ‘Pure’ NTP provides the greatest accuracy by requiring querying at least 3 servers [IIRC] and averaging the time while SNTP is content to just take the time provided by a single server and use that – but the data provided by the server is the same in either case.

 

Lincoln

--

Lincoln King-Cliby

Commercial Market Director
Sr. Systems Architect | Crestron Certified Master Programmer (Diamond)
ControlWorks Consulting, LLC
Direct: (+1)440.771.4807 | Cleveland: (+1)440.449.1100  | Boston: (+1)508.695.0188 | DC: (+1)202.381.9070 | London: (+44) (0)20 4520 4600 
Crestron Services Provider | Biamp Authorized Independent Programmers | Extron Qualified Independent Programmer

 

 

 

From: crestron@groups.io <crestron@groups.io> On Behalf Of Tim Greenbank via groups.io
Sent: Friday, December 13, 2024 5:20 PM
To: crestron@groups.io
Cc: crestron@groups.io
Subject: Re: [crestron] any working NTP servers

 

Pretty sure Crestron processors only allow for time zone adjustment, as far as I’m aware there’s no DST offset in the web interface.

 

I have a site that relies heavily on schedules so I’m keen to get this correct.

 

Tim Greenbank

Control Systems Engineer

On 14 Dec 2024, at 09:13, Paul Dengate via groups.io <paul.dengate@...> wrote:



NTP servers provide UTC.

Clients need to apply their timezone and daylight-saving offset.

That's a general statement - haven't looked into how Crestron handle it, but the NTP side of things should definitely be UTC.

On 17 Dec 2024, at 00:23, josh@LiquidPixel via groups.io <jwinn@...> wrote:



Crestron processors definitely do support DST offsets. When you set the time-zone, DST is automatically factored in.

 

On 2-series, this was done via the CLOCK symbol. For 3 and 4-series, you can use the TIMEZONE console command or Toolbox or the web interface to set this.

 

--

Josh Winn
The LiquidPixel Group

As for a module, I use the Roku 3 Series Release module in the files section here. It works great but occasionally throws errors as something in the Simpl# is not correct. Unfortunately I dont have the chops to figure it out... But I use it for direct app launch from a SRL with app icons and its great. 

Pretty sure Crestron processors only allow for time zone adjustment, as far as I’m aware there’s no DST offset in the web interface.